A little help for your circle.

QuietLink Support

Activate an account

Your administrator creates an account and gives you a personal invitation code and HTTPS server address. On the weather screen, tap Add Subscription, set your device access PIN, read the community rules, and activate with your invitation. This button does not charge you or start a paid subscription. An App Store download or TestFlight invitation is separate from a QuietLink account invitation.

Open a chat

Your device PIN opens the chat area. Each conversation has a separate shared chat PIN, supplied by your partner outside the app. Administrators cannot recover a forgotten chat PIN. Use People to start a conversation with an existing account.

Notifications

Allow notifications in iPhone Settings. In QuietLink, choose Settings → Check notification connection. Updated v3 clients show weather wording using your recent temperature observation; if it is unavailable or stale, the alert asks you to refresh weather without inventing a temperature. Open the app and allow optional location weather to refresh it. Older clients may still use custom wording. The service does not receive coordinates through the notification snapshot API. Delivery depends on device, network and system settings. Notification permission does not unlock a conversation.

Photos, videos, documents and voice

Tap the paperclip in an unlocked conversation to select an attachment, or the microphone to record a voice message. Supported attachments include JPEG/PNG/WebP images, compatible H.264/AAC MP4 videos and PDF documents. The total attachment, including its filename and format information, must fit within 20 MiB. UTF-8 TXT/CSV documents are limited to 8 MiB; AAC voice messages are limited to two minutes and 4 MiB. Received attachments open once and have no in-app Save or Share button. Your original files remain in Photos or Files. No app can prevent another camera or every recipient-made copy.

Calls

Both people must open QuietLink and keep the call screen open. Calls stop when the app backgrounds or the screen locks. Some networks need a configured relay before a call can connect. QuietLink is not an emergency calling service.

Disappearing messages

Choose a timer in Settings and save your message settings. In v3, choose sent texts, received texts or both. The selection applies only to future messages and starts when the recipient first opens them; when both people set a relevant timer, the shorter enabled timer wins. Automatic expiry removes the active payload for both people. Older settings keep their existing outgoing-timer behavior until changed. Attachments always open once. A message's menu offers Delete for me; senders can also delete their sent item for both participants. Copies outside QuietLink are not erased.

Profile, friends and chat lists

In v3, set a display name or select/remove a profile photo in Settings. JPEG/PNG profile uploads must fit within 256 KiB and 2048×2048 pixels; the server stores a resized JPEG without embedded metadata. Your account ID stays the same. Create a friend code and give it to an existing QuietLink user: it expires after 24 hours and works once. It is not an account activation code. Removing a friend does not erase chat history or block them.

Unread badges count incoming messages not yet marked read. Text is marked read only after it is opened, decrypted and shown; attachments still require an intentional open. Delete a conversation for yourself to hide your existing history without deleting your partner's copy. A new message makes the conversation visible again while old hidden history stays hidden.

Block or report

In iOS build 2 or later, use People or a conversation's options to block unwanted contact or report a concern. Blocking prevents new messages and calls between the accounts. Reports send only your chosen explanation, reason and account identities to your administrator. No private message or file is attached automatically. Settings also lists blocked people. Administrators can review safety reports and disable abusive accounts.

Delete your account

In iOS build 2 or later, open Settings → Delete account, read the warning, type DELETE and confirm. This permanently removes your active account and every conversation involving it for both participants. It cannot be undone. Signing out does not delete the account. The device access PIN remains. Backup and external-copy limits are explained in the Privacy Policy. Administrators in v3 can also permanently delete another account, with the same shared-conversation loss; they cannot use this admin action on themselves or remove the last enabled administrator. Users of older versions can contact support.

Weather

Allow optional location access or search for a city. Weather data is provided by Open-Meteo under CC BY 4.0; QuietLink rounds device coordinates and presents selected current conditions. Weather may be delayed or unavailable and should not be relied on for emergencies.